Accessibility

For purposes of the American With Disabilities Act, and similar state or local laws, this website (www.chateauelan.com), excluding any third party content, integrations and external websites, makes a reasonable and good faith effort to adhere to the Web Content Accessibility Guidelines, commonly referred to as WCAG 2.2 AA or the then prevailing "Accessibility Standard" as issued and developed by the World Wide Web Consortium (W3C), which sets accessibility standards.

This website is monitored by SiteImprove, a third party authority in web accessibility. SiteImprove routinely scans for issues which are reviewed and remediated frequently.

Your feedback on the accessibility of this website is welcome. If you encounter any accessibility barriers, please contact us promptly at:

Chateau Elan
100 Rue Charlemagne Dr
Braselton, GA 30517
reservations@chateauelan.com
(678) 425-0900

Available Accessible Features Include:

  • The Inn at Chateau features accessible king guest rooms located on various floors throughout the building.
  • Accessible public entrance, registration desk, business center, concierge desk, exercise facility, and hotel restaurant.
  • Accessible guest rooms with mobility features with entry or passage doors that provide 32” of clear width.
  • Accessible parking spaces within 50 feet of the building entrance.
  • Accessible parking spaces for cars in the self-parking facility.
  • Parking lots are all well paved and maintained.
  • Entrance from the accessible parking lot to the main building has automatic double doors.
  • Accessible public restrooms are available in the main building.
  • Accessible route from the accessible public entrance to the accessible guestrooms.
  • Accessible route from the accessible public entrance to the registration area.
  • Accessible route from the hotel’s accessible entrance to the meeting room/ballroom area.
  • Accessible route from the hotel’s accessible public entrance to at least two restaurants.
  • Accessible route from the hotel’s accessible public entrance to the business center.
  • Accessible route from the hotel’s accessible public entrance to the exercise facilities.
  • The pool is accessed with individual pool lift and has transfer wall.
  • Closed captioning on televisions or closed captioning decoders.
  • Digital alarm clock available with sound and a vibrating pad.
  • Public Areas/Facilities accessible for physically challenged.
  • Hearing-impaired alert device or TTY devices for incoming telephone calls, alarms, and visitors at the door are available upon request from the Front Desk.
  • Service Animals trained to perform a specific task to assist a guest with disabilities are always welcome.
  • Accessible shuttle transportation may be provided with advance notice

The following features are not available at this time:

  • Accessible route from the hotel’s accessible public entrance to the spa facility.
  • Accessible route from the hotel’s accessible public entrance to the winery facility.
  • Valet-only parking is not accessible at this time.